FAQs

Most dental insurance companies recognize and reimburse clients for service provided by the BBDHC. To be 100% sure, call your insurance provider today. If you are unsure how to contact your insurance company, or don’t know what to ask please call us at the Clinic and we will help.

We recommend time intervals on an individual basis, there is not one interval that works for everyone. Most recommendations are for six to nine months depending on dental conditions.

Yes, we refer you back to your dentist or can help you find one if you don’t have a dentist.

It is recommended a child’s first dental appointment take place by three years old, or earlier if any concerns arise.

Accepted payments include cash, debit, cheque, Visa, Mastercard, and American Express.

We are open five days a week with evening appointments available on Tuesday’s and Thursdays. We work hard to provide flexible hours and appointments that accommodate your schedule. We can usually book you an appointment within a couple of weeks. Please call the Clinic for further inquiry.

At the BBDHC, we do not have a dentist present on site. The dental hygienist records any suspicious areas they may find in your mouth and inform you about them. You can give your hygienist consent to send a referral letter to your dentist updating them on our findings. If you don’t have a dentist, we can recommend and refer you to one of your choice.

Prescreening, mask wearing, and waiting room use are all contingent on the public health recommendations and College of Dental Hygienists of Ontario regulations and do change from time to time. Permanent changes that have been made at BBDHC include a plexiglass barrier at the front desk, doors have been put on the operatories to contain any aerosols produced during dental hygiene treatment. An ERV (air exchange) system now circulates the air through the operatories providing 50 air changes per hour with outside air. The dental hygienists wear a gown, N95 mask and face shield during assessment and dental hygiene treatment..